| Min Qualification |
Do you have a Bachelor Degree with you? |
| Min Experience |
Do you have minimum of 6 years similar field experience? |
| Experience1 |
Setting Service quality system, identify service standards and customer satisfaction baselines |
| Experience2 |
Direct and oversee customer services performed at the Customer Care Centre to ensure high satisfaction levels |
| Experience3 |
Ensure the proper implementation of customer facing procedures and policies by frontline employees (i.e. Customer Care Manager, Relationship Manager, Service Team, Reception) |
